Frequently Asked Questions
Everything you need to know about bringing the perfect scent home.
How does the Aera diffuser technology work?
Aera uses patented micro-droplet technology to convert high-quality fragrance oils into a dry vapor that scents your space uniformly without any heat or residue.
How long do the fragrance capsules last?
On average, an Aera fragrance capsule lasts approximately 800 hours when used at a medium setting (Level 5). This duration varies based on your specific scent intensity settings.
Are Aera fragrances safe for pets and children?
Yes, our fragrances are designed with safety in mind. They are hypoallergenic, contain no VOCs, and meet all safety standards set by IFRA, making them safe for both children and pets.
What is your return policy for diffusers and capsules?
We offer a 60-day money-back guarantee on our diffusers. Fragrance capsules can be returned within 60 days of purchase as long as they are in their original, unopened packaging.
Can I control my Aera diffuser from my smartphone?
Absolutely. Our Smart Diffusers connect to your home Wi-Fi, allowing you to create schedules, adjust scent intensity, and monitor capsule levels via the Aera For Home app.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to bring the Aera experience to more countries in the near future.